Bulk Billing Medical Centre
Our preferred method of communication is in person or via phone.
If you have a medical emergency call 000.
If you need to speak with your doctor or care provider please let reception know. Your call will be triaged & if non-urgent, a message will be taken and left with the GP to call you back. If the matter is of urgency you will be supported by a Nurse or GP for assistance.
We also support communication with the National Relay Service (for hearing impaired patients) and TIS (Translation and Interpreter Service) for non-English speaking patients.
Following a telehealth consult you may require documents to be sent to you. If you would like these sent via email the practice requires that you request this information via email. Documents can only be sent as a reply email. This is strictly the practices communication policy and is done so in the best interests of protecting patient information and privacy.
